As a disabled combat veteran and customer, this is by far the worst auto "repair" service I have ever experienced. The owner, Jim Reed, is very snide and completly unprofessional. I took my car in to get the brake system replaced. Also the rear hub needed replaced. Upon finding out they were going to have to damage my car further to fix the hub, it was going to cost almost $500 extra for their lack of knowledge and know how. After his hour long argument about the hub, we had to leave without the car because they refused to put the wheel back on. The next day, we are told that the car will now make a noise in the hub due to their failed job attempt. He then stated he will not allow me to test drive it to make sure the brake job was done correctly. After arguing through AAA they finally convinced him that I will be test driving my vehicle. Upon driving it, it was clear that the brake travel was very excessive. I allowed Jim to test it himself but he denied the claim. He then slams the brakes causing the car to skid down the road and tires to squall, he says "there how do you like that!" To my utter discust in how he treated me and my car, I asked him to pull over and let me drive my car so that he does not further damage it since he clearly doesn't respect veterans, customers, cars nor AAA standards. With New information and no signed agreement they are refusing to take payment with a Visa! Not only does their website say they accept Visa but so does their front window. Absolutely disgusting people! If it was possible to rate in negative stars I would rate it negative 5 because of their poor work performance and unethical customer treatment. I would highly recommend to STAY AWAY from Reeds Top Tech in Cambridge Ohio. They will lie, mistreat you, and mistreat your vehicle. They will tell you anything to make a quick buck!
Jim Reeds pre-purchase inspection saved me $$,$$$ and heartache on a lemon I was about to buy from a dealer! The service was forthright, honest, and knowledgeable. Automotive Service Excellence (ASE) qualified mechanics. Highly recommend!
Friendly staff and honest mechanics. We've taken our cars there for over 10 yrs. I even bought a used vehicle from a man that had all his work done at Reed's top tech and it lasted us many years with very low maintenance. I highly recommend.
I highly recommend Reed's Top Tech! They are very professional, friendly and respectful. I have trusted them repairing our vehicles and keeping them maintained for over 17 years! They keep a clean up to date shop with comfortable seating if you choose to wait. They are very informative on what is wrong with my car when it needs work. They will get your permission first before the repair is done. No surprises. I personally know at least 7 families who use Reed's Top Tech. They are the best!!
!!STAY AWAY!!
Couldn't fix my check engine light or traction control after a week
Reed S Top Tech is a US Car Repair based in Cambridge, Ohio. Reed S Top Tech is located at 695 S 13th St, Cambridge, OH 43725, USA.
Please contact with Reed S Top Tech using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Reed S Top Tech opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.